Items where Author is "23070189, STEFANUS FENDY SOESANTO"
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Student paper
23070189, STEFANUS FENDY SOESANTO (2013) IMPLEMENTASI CRM (CUSTOMER RELATIONSHIP MANAGEMENT) UNTUK MENINGKATKAN LOYALITAS KONSUMEN PADA PERUSAHAAN DAGANG STUDI KASUS : GUDANG CV. ABC. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.