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Items where Author is "13180047, Caecilia Ruli Hikmawati"
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13180047, C
13180047, Caecilia Ruli Hikmawati (2021) IMPLEMENTASI BALANCE SCORE CARD DAN KEY PERFORMANCE INDICATOR PADA PRODUKTIFITAS CUSTOMER SERVICE. Thesis (S2) thesis, Universitas Kristen Duta Wacana.