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11110010, Yeremia Yovian Singgih (2016) PENGARUH PERCEIVED CUSTOMER CARE, PERCEIVED CUSTOMER VALUE, PERCEIVED OPERATIONAL SECURITY, PERCEIVED SITE SECURITY, PERCEIVED PRIVACY DAN ORGANIZATION PROFILE (KUALITAS E-COMMERCE) TERHADAP KEPUTUSAN PEMBELIAN DI WEBSITE LAZADA. Bachelor thesis, Universitas Kristen Duta Wacana.
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