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11120046, Riyan Anugerah Tandi (2016) ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI MIROTA BATIK YOGYAKARTA. Bachelor thesis, Universitas Kristen Duta Wacana.
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11120046_bab2-sd-bab4_lampiran.pdf
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