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11120044, Aprilia Endah Kurniawati (2016) ANALISIS SERVICE QUALITY TERHADAP KEPUASAN PELANGGAN DI JAMBULUWUK MALIOBORO BOUTIQUE HOTEL YOGYAKARTA. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.
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11120044_bab2-sd-bab4_lampiran.pdf
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