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11104891, JULRIONOBIO MARIA DA SILVA (2016) ANALISIS PENGARUH SERVICE QUALITY TERHADAP LOYALITAS KONSUMEN PADA JOGJA CITY MALL YOGYAKARTA. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.
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11104891_bab2-sd-bab4_lampiran.pdf
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