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11150061, Fortalisa Priant Jatiningrum (2019) PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN PADA KONSUMEN HOTEL IBIS STYLES YOGYAKARTA. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.
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11150061_bab2-sd-bab4_lampiran.pdf
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