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Oscar Devana Prasatyawan (2024) ANALISIS PENGARUH KUALITAS LAYANAN ELEKTRONIK DAN PERSEPSI BIAYA LAYANAN TERHADAP KEPUASAN NASABAH STUDI PADA NASABAH PENGGUNA BNI MOBILE DI DAERAH ISTIMEWA YOGYAKARTA. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.
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11200963_bab2-sd-bab4_lampiran.pdf
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