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Gabriella Helmi Tirayoh (2023) MITIGASI RISIKO OPERASIONAL BERBASIS ISO 31000:2018 - BALANCE SCORE CARD UNTUK MENINGKATKAN PENDAPATAN DAN REPUTASI: STUDI KASUS PADA INTERNATIONAL ENGLISH CENTER (IEC). Thesis (S2) thesis, Universitas Kristen Duta Wacana.
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13190052_bab2 s.d bab4_lampiran.pdf
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