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71160131, Bernadeta Ajeng Ayu Widiastuti (2022) PERANCANGAN APLIKASI SISTEM TUNJANGAN CUSTOMER CARE DI PT. XYZ DENGAN MENERAPKAN BPMN. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.
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71160131_bab2 s.d bab4_lampiran.pdf
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