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11074537, Vicky Maharani (2011) PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN DI MIROTA KAMPUS C. SIMANJUNTAK YOGYAKARTA. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.
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11074537_bab2-sd-bab4_lampiran.pdf
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