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11084662, ANTON SAPUTRA (2012) ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN MATAHARI DEPARTMENT STORE DI MAL MALIOBORO YOGYAKARTA. Bachelor thesis, Universitas Kristen Duta Wacana.
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11084662_bab2-sd-bab4_lampiran.pdf
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