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11104896, HANIEL RERISTA (2014) PENGARUH KUALITAS PELAYANAN SHUTTLE TERHADAP KEPUASAN PELANGGAN SHUTTLE DI PO SUMBER ALAM KUTOARJO. Bachelor thesis, Universitas Kristen Duta Wacana.
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11104896_Bab2-sd-Bab4_Lampiran.pdf
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