TY - THES TI - DEVELOPING AN INNOVATIVE ENGLISH LANGUAGE TRAINING MODULE FOR SETANGA LESTARI EMPLOYEES PB - Universitas Kristen Duta Wacana ID - katalog9515 UR - https://katalog.ukdw.ac.id/9515/ A1 - Aksa Tepany Y1 - 2024/07/27/ KW - English for Setanga Lestari employee; English tourism; module training N2 - This product-based final project was made for one of the tourist attractions in West Kalimantan, Sebente Village. This module is divided into five important topics based on the needs analysis conducted by interviewing the tourism owner. The five topics in this module cover many topics, from customer interaction to follow-up after interaction. The content of the material in the module is greetings and introduction, describing places and activities, describing products, and handling complaints. This module was created to help employees develop English language skills for their work, thus improving service performance at work and building professional relationships with foreign tourists. AV - restricted M1 - skripsi ER -