eprintid: 9278
rev_number: 9
eprint_status: archive
userid: 2098
dir: disk0/00/00/92/78
datestamp: 2024-09-19 03:32:40
lastmod: 2024-09-19 03:32:40
status_changed: 2024-09-19 03:32:40
type: article
metadata_visibility: show
contact_email: repository@staff.ukdw.ac.id
creators_name: , Perminas Pangeran
creators_name: , Aditya Nugraha Arisadha
creators_id: 0526066702
creators_id: 13190057
title: A SUPPLY CHAIN RISK MITIGATION BASED ON ISO 31000: 2018- BALANCED SCORECARD (BSC) INTEGRATION TO IMPROVE PERFORMANCE: A CASE STUDY AT BTD HOSPITAL
ispublished: pub
subjects: HD61
divisions: fak_bisnis
full_text_status: public
keywords: Supply Chain Risk; ISO 31000:2018; Balanced Scorecard
abstract: This study aimed to assess the supply chain risk through the integration of enterprise risk management (ISO 31000: 2018) and a balanced scorecard (BSC) to improve the performance of “BTD” hospital, Yogyakarta Special Region (DIY), Indonesia. This research was a case study at “BTD” hospital, DIY, Indonesia. The method of the data analysis was descriptive-qualitative. The result showed that mitigating 36 risks and integrating with four perspectives in BSC could improve the hospital’s performance. The mitigations of these risks were improving the communication with the distributors, providing feedback to distributors, conducting assessments to distributors every year, evaluating the buffer stocks for life-saving drugs, e-prescription writing policies in hospitals, revising standard operating procedures (SOP) related to dispensing (making drug management, the person in charge of the drug shelves), mapping the manpower during the peak hours, making quality improvement of the socialization programs (Dispensing and LASA), making programs of characters’ development and the facility improvement.
date: 2022-08-17
publication: International Journal of Social Science Research and Review
volume: 5
number: 8
publisher: International Journal of Social Science Research and Review
pagerange: 331-343
id_number: doi:10.47814/ijssrr.v5i8.391
refereed: TRUE
issn: 2700-2497
official_url: https://doi.org/10.47814/ijssrr.v5i8.391
funders: perminas@staff.ukdw.ac.id
citation:   Perminas Pangeran and Aditya Nugraha Arisadha  (2022) A SUPPLY CHAIN RISK MITIGATION BASED ON ISO 31000: 2018- BALANCED SCORECARD (BSC) INTEGRATION TO IMPROVE PERFORMANCE: A CASE STUDY AT BTD HOSPITAL.  International Journal of Social Science Research and Review, 5 (8).  pp. 331-343.  ISSN 2700-2497     
document_url: https://katalog.ukdw.ac.id/9278/1/A%20Supply%20Chain%20Risk%20Mitigation%20Based%20On%20ISO%2031000%202018.pdf