eprintid: 8722
rev_number: 9
eprint_status: archive
userid: 40
dir: disk0/00/00/87/22
datestamp: 2024-08-02 03:31:07
lastmod: 2024-08-02 03:31:07
status_changed: 2024-08-02 03:31:07
type: monograph
metadata_visibility: show
contact_email: repository@staff.ukdw.ac.id
creators_name: , Ambar Kusuma Astuti
creators_name: , Agustini Dyah Respati
creators_id: 0524026801
creators_id: 0503086101
contributors_type: http://www.loc.gov/loc.terms/relators/RTM
contributors_name: , Philar Maraditya Anantu
title: PENGARUH KEPUASAN DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN HOTEL
ispublished: unpub
subjects: BF
subjects: HD
full_text_status: restricted
monograph_type: project_report
keywords: satisfaction, commitment, work performance
abstract: Hotels have a strategic role in the development of the tourism industry. As one of the
destinations for tourism, many hotels have sprung up in Yogyakarta. One of the factors
that determine the quality of service to hotel guests is its employees. This study
examines antesedent work performance of hotel employees. Some of the predictors
used in the study were life satisfaction, job satisfaction, and organizational
commitment. This study uses the perspective of social exchange theory. The criteria for
the research respondents were married hotel employees. Primary data collection lasts
for two months. The number of questionnaires analyzed was 96. In the technical
implementation, SPSS software was used to process the research data. The first part of
the questionnaire contains the profile of the research respondents. Profile of
respondents was analyzed using crosstabs. As for the second part of the questionnaire
contains questions about indicators of research variables. The first step that is carried
out related to the indicator variable of the study is to pay attention to validity and
reliability. To test the validity, a comparison between r count values and r table is used.
Whereas to test reliability used cronbach's alpha. From the results of the first validity
test, it appears that there are several invalid research indicators. Furthermore, invalid
indicators are removed from the testing process. After all the research indicators are
declared valid and reliable, then proceed with multiple linear regression testing. In
relation to the results of multiple linear regression testing, some items that observe are
the adjusted R-square value, F statistical test, and statistical test t. All research
hypotheses are supported.
date: 2019-11-29
publisher: Universitas Kristen Duta Wacana
place_of_pub: Yogyakarta
pages: 42
institution: Universitas Kristen Duta Wacana
department: Manajemen
referencetext: Aabdeen, Z.U., Khan, M. N., Tahir, M., Salman, M., Khan, H. G. M., and Ali, K.
(2016), “Employee satisfaction and its impact on job turnover”, International
Journal of Economics and Business Administration, Vol. 2, No. 4, pp. 21-26.
Adams-Price, C.E., Nadorff, D. K., Morse, L. W., Davis, K. T., and Stearns, M. A.,
(2017), “The Creative Benefits Scale: Connecting Generativity to Life
Satisfaction”, The International Journal of Aging and Human Development,
Vol. 86 No. 3, pp. 242-265.
Ahmad, A. (2018), "The relationship among job characteristics organizational
commitment and employee turnover intentions: A reciprocation perspective",
Journal of Work-Applied Management, Vol. 10 No. 1, pp. 74-92.
Allen, T. D. (2001), “Family-supportive work environments: The role of
organisational perceptions”, Journal of Vocational Behavior, Vol. 58 No. 3,
pp. 414–435.
Blau, P. M. (1964). Exchange and power in social life. New York: John Wiley and
Sons. Booth.
Brayfield, A.H. and Rothe, H.F. (1951), “An index of job satisfaction”, Journal of
Applied Psychology”, Vol. 35 No. 5, pp. 307-311.
funders: ambarka@staff.ukdw.ac.id
citation:   Ambar Kusuma Astuti and Agustini Dyah Respati  (2019) PENGARUH KEPUASAN DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN HOTEL.  Research Report (Lecturer). Universitas Kristen Duta Wacana, Yogyakarta.    (Unpublished)  
document_url: https://katalog.ukdw.ac.id/8722/1/934E200_PENDAHULUAN_KESIMPULAN_DAFTARPUSTAKA.pdf
document_url: https://katalog.ukdw.ac.id/8722/2/934E200_FULLTEXT.pdf