TY  - UNPB
KW  - satisfaction
KW  -  commitment
KW  -  work performance
Y1  - 2019/11/29/
EP  - 42
N2  - Hotels have a strategic role in the development of the tourism industry. As one of the
destinations for tourism, many hotels have sprung up in Yogyakarta. One of the factors
that determine the quality of service to hotel guests is its employees. This study
examines antesedent work performance of hotel employees. Some of the predictors
used in the study were life satisfaction, job satisfaction, and organizational
commitment. This study uses the perspective of social exchange theory. The criteria for
the research respondents were married hotel employees. Primary data collection lasts
for two months. The number of questionnaires analyzed was 96. In the technical
implementation, SPSS software was used to process the research data. The first part of
the questionnaire contains the profile of the research respondents. Profile of
respondents was analyzed using crosstabs. As for the second part of the questionnaire
contains questions about indicators of research variables. The first step that is carried
out related to the indicator variable of the study is to pay attention to validity and
reliability. To test the validity, a comparison between r count values and r table is used.
Whereas to test reliability used cronbach's alpha. From the results of the first validity
test, it appears that there are several invalid research indicators. Furthermore, invalid
indicators are removed from the testing process. After all the research indicators are
declared valid and reliable, then proceed with multiple linear regression testing. In
relation to the results of multiple linear regression testing, some items that observe are
the adjusted R-square value, F statistical test, and statistical test t. All research
hypotheses are supported.
UR  - https://katalog.ukdw.ac.id/8722/
M1  - project_report
A1  - Ambar Kusuma Astuti
A1  - Agustini Dyah Respati
ID  - katalog8722
TI  - PENGARUH KEPUASAN DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN HOTEL
AV  - restricted
CY  - Yogyakarta
PB  - Universitas Kristen Duta Wacana
ER  -