?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Indra+Nugraha&rft.au=Indra+Nugraha&rft.title=E-GOVERMENT+PUSAT+PENGADUAN+MASYARAKAT+STUDI+KASUS+%3A+INSPEKTORAT+KABUPATEN+GUNUNG+MAS%2C+KALIMANTAN+TENGAH&rft.inst=Universitas+Kristen+Duta+Wacana&rft.date=9+March+2024&rft.degree=Final+Year+Projects+(S1)