?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Yohanes+Michael+Christanto&rft.au=Yohanes+Michael+Christanto&rft.title=PENGARUH+FAKTOR+KUALITAS+LAYANAN%2C+CITRA+PERUSAHAAN%2C+DAN+KEPUASAN+NASABAH+TERHADAP+LOYALITAS+NASABAH+PADA+SEKTOR+PERBANKAN+DI+YOGYAKARTA&rft.tpages=69&rft.date=3+December+2022&rft.degree=Masters&rft.inst=Universitas+Kristen+Duta+Wacana