?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=11170282%2C+Jean+Priskiami+Torris&rft.aufirst=Jean+Priskiami+Torris&rft.aulast=11170282&rft.tpages=71&rft.title=PENGARUH+KUALITAS+PELAYANAN+DAN+FASILITAS+TERHADAP+KEPUASAN+PELANGGAN+PADA+PO.+BINTANG+PRIMA+DI+MAKASSAR&rft.inst=Universitas+Kristen+Duta+Wacana&rft.date=31+July+2021&rft.degree=Final+Year+Projects+(S1)