?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11170224&rft.au=11170224%2C+Gloria+Virginia+Priska+Lahutung&rft.aufirst=Gloria+Virginia+Priska+Lahutung&rft.tpages=63&rft.title=ANALISIS+PENGARUH+KUALITAS+LAYANAN+TERHADAP+KEPUASAN+PELANGGAN+GOJEK+INDONESIA+(GO-RIDE+DAN+GO-CAR)+DI+KOTA+MANADO&rft.date=31+July+2021&rft.degree=Final+Year+Projects+(S1)&rft.inst=Universitas+Kristen+Duta+Wacana