?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11110029&rft.au=11110029%2C+Tamara+Susanti&rft.aufirst=Tamara+Susanti&rft.tpages=69&rft.inst=Universitas+Kristen+Duta+Wacana&rft.title=THE+INFLUENCE+OF+PERCEIVED+SERVICE+QUALITY+TOWARD+CUSTOMER+SATISFACTION+OF+BUNGONG+JEUMPA+YOGYAKARTA&rft.degree=Bachelor&rft.date=February+2015