?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Agnes+Ashianti&rft.aulast=11104881&rft.au=11104881%2C+Agnes+Ashianti&rft.date=February+2015&rft.tpages=65&rft.inst=Universitas+Kristen+Duta+Wacana&rft.title=ANALISIS+PENGARUH+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+PELANGGAN+MENGGUNAKAN+JASA+KERETA+API+LOGAWA&rft.degree=Bachelor