?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Klaus+Brian+Saputro&rft.aulast=11104905&rft.au=11104905%2C+Klaus+Brian+Saputro&rft.title=ANALISIS+PENGARUH+KARAKTERISTIK+SITUS+TERHADAP+SATISFACTION+DALAM+ONLINE+SHOPPING&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.tpages=108&rft.date=July+2014