?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Grace+Altony+Pranalingga&rft.au=11104924%2C+Grace+Altony+Pranalingga&rft.aulast=11104924&rft.tpages=77&rft.date=July+2014&rft.inst=Universitas+Kristen+Duta+Wacana&rft.degree=Bachelor&rft.title=ANALISIS+PENGARUH+KUALITAS+LAYANAN+TERHADAP+KEPUASAN+KONSUMEN+WARKOP+BARDIMAN+YOGYAKARTA