?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=12070548&rft.au=12070548%2C+Nindy+Livia+Luciawanty&rft.aufirst=Nindy+Livia+Luciawanty&rft.date=October+2011&rft.title=PENERAPAN+BALANCED+SCORECARD+SEBAGAI+PENGUKUR+KINERJA+MANAJEMEN+PADA+PT.+MATAHARI+DEPARTMENT+STORE+TBK&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.tpages=94