?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=EDWARD+NARI&rft.au=11084729%2C+EDWARD+NARI&rft.aulast=11084729&rft.title=PENGARUH+KUALITAS+JASA+TERHADAP+KEPUASAN+KONSUMEN+PADA+MAIN+DEALER+KAWASAKI+(PT.+SUMBER+BUANA+MOTOR+-+KAWASAKI+YOGYAKARTA)&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.tpages=61&rft.date=November+2012