?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11170252&rft.au=11170252%2C+Ira+Gracelya+Lasani&rft.aufirst=Ira+Gracelya+Lasani&rft.title=PENGARUH+EFFICIENCY%2C+SYSTEM+AVAILABILITY%2C+PRIVACY+DAN+CONTACT+TERHADAP+KEPUASAAN+KONSUMEN+SHOPEE+DI+YOGYAKARTA&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.tpages=62&rft.date=12+September+2020