?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=FERRY+FUNGKAS+SUPRIYONO&rft.au=11094835%2C+FERRY+FUNGKAS+SUPRIYONO&rft.aulast=11094835&rft.date=June+2013&rft.tpages=74&rft.inst=Universitas+Kristen+Duta+Wacana&rft.title=ANALISIS+PENGARUH+DIMENSI+KUALITAS+JASA+TERHADAP+KEPUASAN+KONSUMEN+SALON+MOBIL+BJ%E2%80%99S+AUTO+CARE+DI+KOTA+YOGYAKARTA&rft.degree=Bachelor