?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Fendy+Hartanto&rft.aulast=11094788&rft.au=11094788%2C+Fendy+Hartanto&rft.date=June+2013&rft.title=ANALISIS+KEPUASAN+KONSUMEN+TERHADAP+AC+LG+HERCULES+MINI+DI+KOTA+YOGYAKARTA&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.tpages=59