?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=23100603%2C+SUSANTI+AMELIA&rft.aulast=23100603&rft.aufirst=SUSANTI+AMELIA&rft.date=February+2014&rft.inst=Universitas+Kristen+Duta+Wacana&rft.title=PROGRAM+BANTU+LAYANAN+PADA+BAGIAN+PROSES+PENERBITAN+BUKU+UMUM.+STUDI+KASUS%3A+PENERBIT+ANDI&rft.degree=Bachelor&rft.tpages=145