?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11104872&rft.au=11104872%2C+GLORIA+CHRISTIE&rft.aufirst=GLORIA+CHRISTIE&rft.date=July+2014&rft.title=PENGARUH+BAURAN+PEMASARAN+JASA+(7P)+TERHADAP+KEPUASAN+KONSUMEN+PEPITO+ONLINE+SHOP&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.tpages=73