?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=TRI+OKTAVINA+NUGRAHENI&rft.aulast=11104909&rft.au=11104909%2C+TRI+OKTAVINA+NUGRAHENI&rft.inst=Universitas+Kristen+Duta+Wacana&rft.degree=Bachelor&rft.title=ANALISIS+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+PELANGGAN+DI+KALIMILK+JALAN+KALIURANG+%23TKP+3+YOGYAKARTA&rft.tpages=66&rft.date=February+2014