?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11104896&rft.au=11104896%2C+HANIEL+RERISTA&rft.aufirst=HANIEL+RERISTA&rft.title=PENGARUH+KUALITAS+PELAYANAN+SHUTTLE+TERHADAP+KEPUASAN+PELANGGAN+SHUTTLE+DI+PO+SUMBER+ALAM+KUTOARJO&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.tpages=68&rft.date=February+2014