?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=ALWI+DARMADI&rft.au=11094822%2C+ALWI+DARMADI&rft.aulast=11094822&rft.tpages=60&rft.title=PENGARUH+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+KONSUMEN+RUMAH+SAKIT+PANTI+RAPIH+DI+YOGYAKARTA&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.date=February+2014