?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=11084688%2C+DANIEL+KURNIAWAN&rft.aulast=11084688&rft.aufirst=DANIEL+KURNIAWAN&rft.tpages=52&rft.date=February+2013&rft.inst=Universitas+Kristen+Duta+Wacana&rft.degree=Bachelor&rft.title=PENGARUH+DIMENSI+KUALITAS+JASA+TERHADAP+LOYALITAS+KONSUMEN+DI+VALENT+DISC+YOGYAKARTA