?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=KURNIAWAN+ANDI+NUGROHO&rft.aulast=11074579&rft.au=11074579%2C+KURNIAWAN+ANDI+NUGROHO&rft.date=February+2013&rft.tpages=61&rft.inst=Universitas+Kristen+Duta+Wacana&rft.title=KEPUASAN+PELANGGAN+TERHADAP+DIMENSI+KUALITAS+JASA+PADA+FLOW+MUSIK+STUDIO+DI+YOGYAKARTA&rft.degree=Bachelor