?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=01150019&rft.aufirst=Dian+Utami+Eka+Christy&rft.au=01150019%2C+Dian+Utami+Eka+Christy&rft.tpages=63&rft.title=MENGEMBANGKAN+EMPATI+PERAWAT+RUMAH+SAKIT+BETHESDA&rft.date=30+November+2019&rft.degree=Final+Year+Projects+(S1)&rft.inst=Universitas+Kristen+Duta+Wacana