?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11150130&rft.au=11150130%2C+Gilberth+Anderias+Tjoe&rft.aufirst=Gilberth+Anderias+Tjoe&rft.tpages=51&rft.title=ANALISIS+PENGARUH+KUALITAS+PELAYANAN+DAN+PERSEPSI+HARGA+TERHADAP+KEPUASAN+PELANGGAN+BENGKEL+JAYA+RAYA+DI+YOGYAKARTA&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.date=July+2019