11110010, Yeremia Yovian Singgih (2016) PENGARUH PERCEIVED CUSTOMER CARE, PERCEIVED CUSTOMER VALUE, PERCEIVED OPERATIONAL SECURITY, PERCEIVED SITE SECURITY, PERCEIVED PRIVACY DAN ORGANIZATION PROFILE (KUALITAS E-COMMERCE) TERHADAP KEPUTUSAN PEMBELIAN DI WEBSITE LAZADA. Final Year Projects (S1) thesis, Universitas Kristen Duta Wacana.