?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=FERNANDO+LONTO&rft.au=11120017%2C+FERNANDO+LONTO&rft.aulast=11120017&rft.tpages=72&rft.title=ANALISIS+PENGARUH+KUALITAS+LAYANAN+TERHADAP+KEPUASAN+KONSUMEN+PELANGGAN+CAFE+CUPPAJO+DI+YOGYAKARTA&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.date=February+2016