?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11150061&rft.au=11150061%2C+Fortalisa+Priant+Jatiningrum&rft.aufirst=Fortalisa+Priant+Jatiningrum&rft.tpages=65&rft.title=PENGARUH+KUALITAS+PELAYANAN+DAN+CITRA+MEREK+TERHADAP+KEPUASAN+PELANGGAN+PADA+KONSUMEN+HOTEL+IBIS+STYLES+YOGYAKARTA&rft.degree=Bachelor&rft.inst=Universitas+Kristen+Duta+Wacana&rft.date=July+2019