?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=11130071%2C+Danu+Budi+Prakoso&rft.aufirst=Danu+Budi+Prakoso&rft.aulast=11130071&rft.date=July+2019&rft.inst=Universitas+Kristen+Duta+Wacana&rft.degree=Final+Year+Projects+(S1)&rft.title=ANALISIS+PENGARUH+DIMENSI+KUALITAS+PELAYANAN+TERHADAP+LOYALITAS+KONSUMEN+PADA+PENGGUNA+JASA+PENGIRIMAN+BARANG+PT.J%26T+DI+DAERAH+ISTIMEWA+YOGYAKARTA&rft.tpages=63