?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=DENNY+AGUS+HANDOKO&rft.au=11130009%2C+DENNY+AGUS+HANDOKO&rft.aulast=11130009&rft.date=July+2017&rft.tpages=74&rft.inst=Universitas+Kristen+Duta+Wacana&rft.title=ANALISIS+PENGARUH+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+KONSUMEN+PADA+LN+FORTUNATE+COFFEE+YOGYAKARTA&rft.degree=Bachelor