?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=11140017&rft.au=11140017%2C+Alverts+Anugrah+Pandoyu&rft.aufirst=Alverts+Anugrah+Pandoyu&rft.degree=Final+Year+Projects+(S1)&rft.tpages=51&rft.title=ANALISIS+PENGARUH+ELECTRONIC+SERVICE+QUALITY+(E-SERVQUAL)+TERHADAP+KEPUASAN+KONSUMEN+TRAVELOKA&rft.inst=Universitas+Kristen+Duta+Wacana&rft.date=July+2019